Billing
- Which payment methods does Packlink accept?
- Why does Packlink request to verify my credit card?
- What should I do in case of payment error?
- I've been charged twice, what should I do?
- Will I receive my invoice at the time of purchasing a service?
- How can I obtain my invoice?
- Can I receive an invoice with all my orders?
- Can I modify the details of my invoice?
- Can I have the recipient pay the cost of the shipping service?
- Can I pay cash to the driver for the shipment?
- Why is Customer Service requesting an additional charge for a service?
- Additional charges in case of overweight or oversized parcels
- I have received a refund but I do not have the invoice, how can I get it?