How do I create a shipment?

To create a shipment through Packlink you must follow the following steps:

1. Go to the Packlink homepage.
2. Add the required information in the Shipment details tab:
   • From: country of origin.
   • To: country of destination.
   • Package weight in kilos (already packed), length, width and height in centimetres. If your shipment includes more than one parcel, click  Add another parcel.
3. Click Ship now and the system will show you the available services and prices.
4. You can filter the search results by clicking on Filter your shipping preferences on the top right of the page. A side panel will be automatically displayed.
5. Scroll down the page and select the service you would like to book, from the options displayed in the list. 
6. Click Details to read both service details and additional information.
7. Once you have chosen the service, click Book now.
8. Provide the information required in the Shipment Details tab:
   • Content: please enter the content of your parcel (clothes, food, plates, electronic device, etc.).
     Value: enter the value of your item.
   • Contact information: please provide your contact information and a valid email address.
   • Insurance: click the button, whether you want to add insurance coverage or not.
9. Click Continue.
10. Provide the information required in the Address Details tab:
    
    • Sender's information.
    • Recipient's information.
    • Drop Off - Collection day/time.
    • Check the box to accept our Terms of Service and Privacy Policy.
11. Review all the information you have entered, then click Continue.
12. Provide the information required in the Customs Details tab. In this step you can already download the Customs invoice.
13. Click Continue.
14. If you want an invoice, check the box case.
15. Select a payment method: Credit card or PayPal.
16. Click Pay by card or PayPal to finalise your order.

That's it, your shipment is ready!

Once the payment is complete, we will send you a confirmation email with the full details of your shipment, such as invoice, labels and, if necessary, customs form.