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  1. Packlink Help Center
  2. Help with a shipment
  3. Tracking

Tracking

  • How can I retrieve my Packlink reference number?
  • How do I track my shipment?
  • Can I contact the courier?
  • What does Weight/Volume error mean?
  • What does Incident mean?
  • What does Missing Documentation mean?
  • Why is the tracking not available?
  • What does Warehoused mean?
  • What does pending arrival mean?

Need help?

Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

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