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  1. Packlink Help Center
  2. Help with a shipment
  3. Tracking

Tracking

  • How can I retrieve my Packlink reference number?
  • How do I track my shipment?
  • Tracking not available
  • The tracking status of my parcel has not updated
  • Alert notification in the tracking status
  • After 24 hours the tracking is still not available
  • What does tracking status In Transit and/or Delayed means?
  • Error in weight and/or in dimensions
  • Parcel held in storage or warehouse
  • I need the carrier's phone number and tracking number

Need help?

Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

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