With Packlink you can send household appliances. However, you must pay special attention to their packaging.
Tips
The packaging must protect the products from shocks, falls and vibrations, so it must act as a shock absorber. Items are handled by automatic machinery and must withstand a free fall of at least 80 cm.
The original packaging of the item was designed for the transportation from the shop to the house/office, and it does not guarantee any protection for these fragile products. For this reason, please follow the tips here below:
- We strongly recommend you use matryoshka style packaging (box-in-box), to provide additional stability to the item.
- If you have the original packaging from the store, place it in a bigger box, at least 5 cm from the borders. Fill in the empty spaces using shock absorber, to reduce the possibility of vibration while the item is transported.
Packaging materials
Please use the following materials while packing your items:
- Double corrugated cardboard boxes, based on both weight and dimensions of the item.
- Plastic bag.
- Bubble wrap.
- Plastic wrap / Shrink wrap.
- Polypropylene straps.
- Polystyrene sheets (at least 10cm of thickness).
- Compression-resistant polyethylene foam (PE).
- Mouldable foam.
- Expanded polyethylene corners and profiles.
- Polystyrene filler chips (foam chips).
- Packaging tape.
Packaging instructions
Once you have gathered all the materials, please follow these instructions to avoid any damages:
- Packaging of small household appliances
- If the device has removable parts (the glass turntable of the microwave or the water tank of the coffee machine), separate them and wrap them individually with at least 5 cm of bubble wrap and ensure they have enough protection.
- Wrap the body of the device with at least 5 cm of bubble wrap.
- Put the accessories, cables, small pieces, screws, etc., in a plastic bag
- Place the item upright, the other parts and the bag with the accessories inside a double corrugated cardboard box, separated from each other, at least 5 cm away from borders to avoid damages and vibrations during transportation.
- Protect borders and corners using expanded polyethylene.
- Make sure there are no gaps and the content cannot move. Use sufficient filler material and shock absorbers (formable foam, polyethylene foam, foam chips/shavings, etc.).
- Close and seal the cardboard box with good quality and resilient packing tape.
- Packaging of large household appliances
If the household appliance is bulky and heavy, should be shipped on a pallet. During the purchasing process the service details: Pallet required
- Wrap the whole item with polystyrene sheets, at least 10 cm of thickness.
- Place the item in the original manufacturer's box. If you do not have such packaging, place the device and the bag with the accessories inside a double corrugated cardboard box, separated from each other, at least 5 cm away from borders to avoid damages and vibrations during transportation.
- Protect borders and corners using expanded polyethylene.
- Make sure there are no gaps and the content cannot move. Use sufficient filler material and shock absorbers (formable foam, polyethylene foam, foam chips/shavings, etc.).
- Close and seal the cardboard box with good quality and resilient packing tape.
- Put the box in the center of the pallet.
- Wrap the whole box with several layers of plastic wrap / shrink wrap.
- Fix the box to the pallet, using polypropylene straps.
- Make sure the box does not move and that it doesn't come off the pallet.
Coverage
In the event of damage, the Claims Department will only consider claims where the items have been transported with sufficient protective material. Any item that is transported without respecting our Packaging Guide will be excluded and ineligible for any compensation otherwise awarded.