You are responsible for checking that your item can be sent with us, please check this list before shipping your parcel. All products included in this list are excluded from any financial compensation.
These are products that cannot be shipped via Packlink's platform services due to carrier limitations, security reasons and because they require a specific type of handling:
Any alcoholic beverage, regardless of its alcoholic concentration..
Any animal dead, alive or dissected.
Technological products manufactured with 20 years of antiquity. Other articles manufactured with 50 years of antiquity.
4. Weapons and ammunition
Any type of weapon, ammunition, including knives and replicas (toys).
Any expensive work and type of art.
6. Funerary items
Human remains, ashes, etc.
7. Perishable goods
Goods that require any kind of particular and/or a specific temperature, humidity, luminosity or manipulation.
Including, but not limited to, cheques, coins, banknotes, collector's money, credit/debit cards, smart cards (e.g. gift card, sim card, etc.).
Any stamp or stamped document issued by a government or related official agencies. Tobacco, alcohol, state lotteries, etc.
Narcotic and/or psychotropic substances, as well as any derived products.
Jewels, watches, gems, precious metals, real pearls, silver, gold, etc.
12. Dangerous goods ADR/LQ
Perfumes, lighter, paint, chemical products, gunpowder, gas, bacterias, radioactive materials, inflammable substances, adhesive substances, pesticides, etc. More info.
Any kind of medicine, regardless of its prescription.
14. Biological samples
Organs, tissues, cells, bacteria, viruses, DNA, RNA, clinical waste, body fluids such as: blood, urine, faeces, saliva, sweat, etc.
Plants of all species, live or dried, flowers, terrariums, etc.
16. International restrictions
Any goods prohibited at origin or destination.
All types of tobacco, e-cigarette included.
No compensation items
Non-compensation items are goods, that although not explicitly forbidden, are not covered by any type of coverage.
Unpacked suitcases and luggage. Plastic packaging, cardboard boxes, outer packaging of collector's items, product packaging boxes (e.g. toys), etc.
2. Documents with economic value
Lottery tickets, medical prescriptions, any kind of tickets or bearer document.
3. Original documents
Passport, ID card, driving licence, deeds, certificates, academic degree, etc.
5. Marble and laminated materials
Cement, granite, terracotta, plaster, stone, crystal, marble, silestone, etc.
Embroidery or fabrics with precious metals, doilies, peltry.
7. Returned goods
Damaged goods and machinery or returned to the seller.
8. Commercial samples
Small quantities of a specific product for promotional purposes.
9. Plain glass
Objects made of plain glass, such as windows, aquariums, urns, mirrors, etc.