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Hello ==name==,

here you have all the info about your shipment

Shipment status

Generating labels
Ready for shipping
In transit
Ready for delivery
Delivered

Carrier information

Tracking number:

==Company== tracking page

The service purchased is a delivery to a shop or drop off point, ==please collect the item from the collection point.==

Shipment details

From

Phone:

To

Phone:

Weight and measurements:

Estimated delivery date:

Shipment documents

Label download

Download and print your label, when attaching it to the box, please do not cover the barcode.

Download label

Need to unblock your package currently held in customs?

Fill in the form and attach it to the package.

Download documentation

Do you need an invoice for this shipment?

We automatically send the invoice via email, but you can also download it now.

Download invoice

Please allow up to 7 days for your invoice to be generated and sent.

Need more help?

Packlink can help with...

    Contact Us

    Contact the courier in case of…

      Tracking number:
      Carrier's tracking page

      ==If you have made a mistake== while entering the information of your shipment and you have not sent the package yet, ==please request a cancellation and create the order again.== The amount will be refunded in full.

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      We want to provide you with the best service. If you have not been able to solve your doubts through our help articles, select the option that best suits your needs and complete the online contact form or initiate a live chat with one of our advisors.

      Labels

      I have a problem or question regarding my label

      Pickup

      My parcel has not been collected

      Delivery

      Questions regarding the delivery of your parcel

      Cancel

      I want to cancel my shipment

      Tracking

      I need to track my parcel

      Billing

      I need help with my invoice

      Claims

      Make a claim for damage or loss.

      Something else

      My problem is not related to a shipment.