The shipment has been damaged
The shipment has been lost
You can find the Order ID it in the e-mail we sent you.
here you have all the info about your shipment
The service purchased is a delivery to a shop or drop off point, ==please collect the item from the collection point.==
Weight and measurements:
Estimated delivery date:
Download and print your label, when attaching it to the box, please do not cover the barcode.
Need to unblock your package currently held in customs?
Fill in the form and attach it to the package.
Do you need an invoice for this shipment?
We automatically send the invoice via email, but you can also download it now.
Please allow up to 7 days for your invoice to be generated and sent.
Contact the courier in case of…
==If you have made a mistake== while entering the information of your shipment and you have not sent the package yet, ==please request a cancellation and create the order again.== The amount will be refunded in full.
I have a problem or question regarding my label
My parcel has not been collected
Questions regarding the delivery of your parcel
I want to cancel my shipment
I need to track my parcel
I need help with my invoice
Make a claim for damage or loss.
My problem is not related to a shipment.