Pick Up and Deliveries
Everything you need to know to follow your pickups and deliveries
- ★ Reschedule Pick up
- ★ Collections and deliveries at home
- Do you have drop off services?
- How to calculate delivery date?
- When will the driver arrive to pick up my parcel?
- Collection and deliveries on a Saturday
- Can I choose the pick up time?
- Can I modify the collection time?
- Can I modify the collection date?
- If the driver did not collect my parcel, can I bring it to the carrier's depot?
- My parcel has not been collected. What can I do?
- I was absent when courier arrived to pick up my parcel, what can I do?
- Can the driver refuse the collection?
- What happens if my item arrives damaged?
- What should I do if my parcel is late?
- I need the proof of delivery (POD)