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When will the driver arrive to pick up my parcel?

Couriers follow pre-defined collection routes to carry out deliveries.

For this reason, it is not possible for us to calculate a precise timetable for the collection or delivery of your shipment in the case of standard services. As the sender, it is important to ensure that you are present at home during the indicated time slot.

The pickup time slot is always specified when ordering. Depending on the area, the courier will pick up in morning or afternoon slot, or in any case by the end of the day.

You will be able to track your item using the tracking tool on our site so you can see what day it is out for delivery.

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