Packlink Help Center  Help Centre home page
Deutsch Español (España) Français (France) Magyar Italiano Nederlands Português Türkçe
  1. Packlink Help Center
  2. Help with a shipment
  3. Pick up

Pick up

  • Reschedule Pick up
  • Parcel not collected at the scheduled time
  • What can I do if the courier is unable to find the sender address?
  • I was absent when courier arrived to pick up my parcel, what can I do?
  • Drop off services
  • Home pick up
  • Difference between drop off and collection service
  • I booked a pick up but I don't want to wait for the courier at home, can I bring the parcel to a drop-off point?
  • Can I shorten the time slot of the collection?
  • Can the courier refuse to collect my parcel?
  • Can I change the collection date?
  • How Do I Send Multiple Parcels?

Need help?

Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

CONTACT US NOW
© Packlink Shipping. All rights reserved | Terms and Conditions