If you have questions about how to use our services such as how to send a package, how to print a label, integrate Packlink into your online store... You are in the right place, we have gathered for you the essential information on these and more topics.
How to use Packlink
- What is Packlink?
- How do I ship a parcel online with Packlink?
- How do I add a promo code?
- Can I change the order's data after the purchase?
- How do I contact Packlink's customer support?
- Can I group different packages in a single order?
Labels
- How to apply the shipping label to the parcel?
- Are labels mandatory?
- What is a shipping label?
- Do I need a printer?
- Can I write the address of the recipient on the package by hand?
- Can I apply the same label to multiple parcels?
Carriers
What can I ship?
- Prohibited Items and Non-Compensation Items
- Lucid Packaging Act
- What happens if I send a prohibited item?
- Can I ship any type of item with Packlink?
- Sending liquids or solid food
- Sending food to non-European international destinations