If you have questions about how to use our services such as how to send a package, how to print a label, integrate Packlink into your online store... You are in the right place, we have gathered for you the essential information on these and more topics.
How to use Packlink
Labels
- How to apply the shipping label to the parcel?
- Are labels mandatory?
- What is a shipping label?
- Do I need a printer?
- Can I write the address of the recipient on the package by hand?
- Can I apply the same label to multiple parcels?
Carriers
What can I ship?
- Prohibited Items and non-compensation items
- What happens if I send a prohibited item?
- What type of items can I ship with Packlink?
- Sending Liquid or Solid Food
- Send Food and Perishable Products with Packlink
- Can I Send Food to the United States?
Where can I ship?
- Where can I ship with Packlink?
- I can't find a postal code, what can I do?
- Shipping to the Canary Islands
- Shipping outside the EU
- Can I ship to South America?
- Can I deliver parcels to a PO Box or BFPO addresses?