I forgot my password, how can I recover it?

If you’ve tried to access Packlink and you forgot your password, don’t worry, you can easily regain access to our platform. Please follow these steps: 

1. Access Packlink login page.
2. Click I forgot my password.
3. Enter your email address, then click Send me a new password..
4. You will receive an email in your inbox. Please check also the Spam folder. 
5. Once you have located the email, follow the instructions to create a new one. 
6. Go back to Packlink login page, and access your Packlink account.
7. Enter your email address and the new password.

If you have reset your password, but you cannot access your Packlink account, please do not hesitate to contact us via Online Chat or by clicking the Contact us now button at the end of this page.