No, you will receive the invoice within a maximum period of 10 days from when you finalised the order.
This is due to an improvement implemented recently on our invoicing system which allows an integration with the Tax Agency, which aims to streamline the corresponding processes as required by the current regulation.
If after this period you have not received the invoice via email, contact Packlink Customer Service by sending a request via the Billing form of our Help Center detailing the reference number of your shipment and the same email address you entered during the purchasing flow.
Our agents will send you the invoice to the email you specified in the request.
You can also request the rectification invoices associated with a canceled shipment through this same way.