With Packlink, there are no special shipment services -SHS Special Handling Health & Safety nor Special Non-Stackable Services - dedicated to the shipment of fragile objects. It is, however, possible to send fragile goods if particular attention is paid to the packaging.
Goods travelling with standard delivery services are handled through automated machines and belts in the hub routes and must be prepared to withstand a free fall height of at least 1.50 m. The shipment of a fragile item (which needs a specific handling treatment) requires special services that normally have a higher cost, due to its specialised handling.
Writing warnings on the parcel such as Special Handling such as - FRAGILE - IN CAPITALS - DO NOT OVERLOAD WEIGHTS - NOT TOUGH AND / OR SIMILAR - does not imply acceptance of responsibility in the event of failure by the transport company to provide standard type services. Furthermore, goods considered fragile, as well as those declared as such, travel in these terms at the risk of the sender; their acceptance by the transport company does not imply acceptance of responsibility in case of damage and/or loss.
If you send fragile items, we recommend that the receiver always sign with ''Damaged'' or ''With Damage Reserve'' upon delivery of the goods, even if the packaging appears intact. The contents of the shipment may have been damaged.
Remember that the value of the goods you indicate when confirming the order does not affect the maximum amount that can be compensated by the insurance coverage. The declared value is not an insurance cover guarantee.
Before you send a fragile item, please read our instructions here.
Here are some examples of fragile, non-insurable materials included in our list of Non-Compensation Items: window panes, glass panels, aquariums and plain glass.