Just as with any shipment outside of the European Union, with Packlink every customs procedure is always handled by a customs agent. As you know, it's vital to verify with the embassy or consulate of the country of destination all the requirements for the shipment: restrictions, required documentation, etc.
To help with the paperwork, most customs have a website where you can review all the information needed. We have provide a list below with some of the main customs authorities in the Middle East.