When you book a service with Packlink shipping platform you will be able to decide the pick up timeslots: for example, in the morning 9am-2pm and afternoon 2pm-8pm.
Please remember, it is not possible to choose a specific time for the pick up. The pick-up time slot is always specified when ordering.
Couriers follow pre-defined collection routes to carry out deliveries. For this reason, it is not possible for us to calculate a precise timetable for the collection or delivery of your shipment in the case of standard services. As the sender, it is important to ensure that you are present at home during the indicated time slot.
However, if you wish to add additional information that may be useful for the collection, feel free to contact us and we will send your request to the carrier on your behalf.
Also it is very good practice to leave a note on the doorbell with instructions for the driver.